Friday, May 15, 2009

Honor Thy Plumber

One of my nephews graduates from college this weekend. Bright, wonderful young man (tops in his class) diligently working towards his next step: pursuing a Masters Degree in Economics (Economics: the only field in which two people can share a Nobel Prize for saying opposing things).

Nothing against Danny Boy, I love him dearly and I am confident that he’ll succeed (that is if an economist can ever deem anything a true success). However, the expectations and demands on professionals in the Plumbing and Electrical fields are just a bit more stringent.

If an economist gets it wrong “only” 40% of the time, he’s considered a genius. If your plumber or electrician got it wrong 10% of the time, you’d fire him (if not sue him).

Plumbers and Electricians protect the health and safety of the public. They are the real difference between the comforts of life we enjoy and expect today versus the plagues of the Dark Ages. We live longer, healthier, and happier lives thanks to these professionals. (Sorry Dan, I don’t think Economists can make the same claims.)

So what type of person commits themselves to this honorable and important service to our communities? In our case, it’s some of the most wonderful people I know.

They take their responsibility to protect the community seriously. They are caring, friendly professionals who enjoy consulting and educating you, the homeowner, on your options and helping you to make smart choices that are right for you. They are masters at understanding and solving problems so that the proper and most efficient solutions are identified. They seem tireless as they respond at all hours so that no emergency goes unattended.

On a personal level, they are husbands, fathers, friends, neighbors. They contribute, volunteer, and support our communities, which they love, in countless ways. I am incredibly proud of them and humbled to share with them in the experience of serving you.

Our story is not unlike many great small businesses in these service trades all across the Country. You can find out more about our people on our website. You can find other great family operated service companies at NexStar (we are also proud to have been recognized by this group as one of the best service companies in the Country for 6 years running).

So if your water heater isn’t heating, your drain isn’t draining, or your fan isn’t fanning, you know who to call. However, if you want a very well educated projection (not necessarily correct, but very educated) as to what the demand for soybeans will be in three years, I’ve got a terrific nephew who can help you out.

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